ATSG Recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Managed Network Services (MNS) Report for the 3rd Consecutive Year
ATSG has once again been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Managed Network Services (MNS) report. This is the third consecutive year that ATSG has been recognized in the report.
ATSG and other MNS providers in the market were assessed for their Completeness of Vision and Ability to Execute .
ATSG’s MNS offering is globally acknowledged for its proven ability to support the operation of complex network environments, combined with ATSG’s comprehensive vision in delivering cutting-edge, secure, and scalable services. We believe this recognition is bolstered by ATSG’s consistent innovation, adaptability to evolving market demands, and strong performance in customer experience and operational efficiency.
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Why ATSG for Managed Network Services?
ATSG is a pacesetter in the Managed Network Services (MNS) field, recognized as a Leader position in the 2024 Gartner® Magic Quadrant™ for three straight years. ATSG’s MNS offering focuses on LAN, Wireless, Datacenter, traditional WAN, SD-WAN, and emerging topologies integrated with SASE implementations, ATSG serves a diverse clientele, from medium to large enterprises primarily in the North American and EMEA markets, and services customers in the Asia-Pacific region as well. We feel our key strengths and reasons to choose ATSG for Managed Network Services are:
- ATSG focuses on retail and hospitality, healthcare, financial services, manufacturing, and media/communications verticals.
- ATSG’s MNS architecture and life cycle management support processes are mature, with strong incident identification and resolution processes. ATSG has automated ITSM, device discovery and trouble ticketing tasks to speed response times.
- The company’s own OPTX AIOps observability platform has been integrated into ATSG’s service delivery platform. As a result, the vendor has above average zero-touch first-contact resolution (FCR).
- ATSG scores strongly across all MNS use cases. Enterprises particularly in North American should strongly consider ATSG for its managed network services capabilities.
Disclaimer:
Gartner, Magic Quadrant for Managed Network Services, Ted Corbett, Bjarne Munch, Lisa Pierce, Danellie Young, Jon Dressel. October 14, 2024.
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