Top 5 Hybrid Cloud Adoption Headaches and How to Avoid Them
On paper, the idea of combining “best of both worlds” – on-premise systems and Private or Public Cloud resources, seems like a dream come true.
ATSG Blog
Why More Distance Means More Productivity with Citrix/Microsoft
With the shifting professional landscape, organizations need to equip themselves with the most powerful cloud-based
5 Practical Uses for AI in Your Organization’s Contact Center
The use of artificial intelligence has greatly increased in recent years. What used to be
How Chatbots Simplify Customer Support
When communicating with customer support, people like having options. Everyone has a preference when communicating,
Important Things to Know About Citrix Cloud Migration
Organizations have been shifting from on-premise solutions to hybrid and remote solutions for years, but
How to Optimize Microsoft Solutions with Citrix Workspace?
As organizations continue to embrace hybrid and remote work, they are looking to leverage their
Virtualization, DaaS, and a New Era of Working from Anywhere
With more and more companies switching to hybrid and remote work, it’s becoming increasingly evident
Believe It or Not, the Cloud Is More Secure Than Your Building
Businesses have been switching to cloud-based solutions for decades, but numerous industries have seen a
Why Customers Want You to Be Synchronous, Not Asynchronous?
A critical part of offering excellent support for your customers is providing synchronous service, but
The Cost Savings of Moving a Contact Center to the Cloud
As new advancements in technology enable businesses to move to the cloud, contact centers should
Why Are Some Companies So Resistant to Remote Work?
Remote work has become the new normal across many different industries, but numerous businesses are
Does an Influx of Calls Overwhelm Your Call Center? Here’s Why.
If your call center experiences a large influx of calls during a small window of
Top Priorities for Hybrid In-Person/Remote Work Environments
Hybrid work is being heralded as the next great disruption in the global workplace. While