ATSG has established itself as a leading global provider of comprehensive Managed IT Services, Technology, Cloud Computing, and Cybersecurity solutions for enterprises of all sizes. We are honored to be named a Leader in the 2023 Gartner® Magic Quadrant™ for Managed Network Services (MNS) for the second consecutive year.
We believe this recognition reflects ATSG’s robust vision and proven ability to execute, delivering cutting-edge technology services and solutions on a global scale. In today’s dynamic technology landscape, effective network management is increasingly challenging, and ATSG addresses this complexity through our advanced network management capabilities, particularly with accredited operations staff and the ATSG OPTX™ Platform—a sophisticated service delivery platform incorporating AIOps monitoring, automations and business impact modeling.
Inclusion in the Gartner® Magic Quadrant™
A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps you quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.
Our commitment to excellence remains unwavering, and we are dedicated to delivering innovative solutions that meet the evolving needs of enterprises globally.
Differentiating Features of ATSG’s Managed Network Service
AIOPs integrated NOC Workflows
ATSG’s network and systems engineering accredited NOC members have integrated ITSM workflows driven by our real-time monitoring and automation OPTX™ Platform. Machine learning, topology-based root cause analysis and automations basic tenants incorporated into the incident response workflows.
Business Impact Monitoring (BIM)
BIM capabilities identify critical network components and processes, constantly monitoring for proactive alerting before any adverse impact on critical workloads and processes. We provide impact modeling to our customers to better align their MNS priorities to the needs of their business.
Customer Service Vernacular
ATSG provides three layers of integrated transparency to our customers: A) Real-time access to our engineering level network observability system, B) curated NOC dashboards for the customer’s enterprise operations center and C) ITSM integration for accountability.
Intelligent Automation
The design of ATSG OPTX™ Platform centers around delivering intelligent automation, focusing on exceptional visibility, monitoring, performance, and proactive problem identification.
ATSG OPTX™ Platform Use Cases
Network Visibility
ATSG OPTX™ Platform provides IT administrators with 360˚ visibility of the entire network topology, facilitating effective monitoring and security.
Monitoring and Reporting
The platform delivers top-notch network monitoring and reporting capabilities, highlighting performance-related issues in real-time for immediate identification and remediation, resulting in superior network performance and productivity.
Identification and Remediation
ATSG OPTX™ Platform excels in identifying and remediating issues, ensuring maximum uptime even when performance degradation is visible, but the root cause is unclear.
Root Cause Analysis (RCA)
ATSG’s focus on Root Cause Analysis ensures the identification of the exact underlying cause of network performance issues, minimizing chances of recurrence.
Intelligent Automation
The design of ATSG OPTX™ Platform centers around delivering intelligent automation, focusing on exceptional visibility, monitoring, performance, and proactive problem identification.
Conclusion
Attaining significant milestones, including the acknowledgment as a Leader in the 2023 Gartner® Magic Quadrant™ for Managed Network Services, we feel reinforces ATSG’s dedication to innovation and the delivery of outstanding customer experiences.
Embark on a journey to unparalleled network excellence! Dive into our blog revealing why we are named a Leader in the 2023 Gartner® Magic Quadrant™ for Managed Network Services (MNS) and the advanced features of our ATSG OPTX™ Platform. Ready to revolutionize your network experience? Secure your exclusive slot now—book a meeting with us and witness firsthand the game-changing capabilities of our MNS solutions.
Disclaimer
Gartner, Magic Quadrant for Managed Network Services, Ted Corbett, Bjarne Munch, Lisa Pierce, Danielle Young, and Jon Dressel. November 8, 2023.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from ATSG.
GARTNER is a registered trademark and service mark and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
