In today’s changing IT landscape, where many teams are still working remote, organizations are looking for ways to improve and strengthen their IT operations. When planning your network strategy, you have a few options. Migrating network systems to the cloud allows IT leaders to strategize for current and future events. Cloud based systems are cost-effective, have fewer operational problems, increase security, and allow employees to access tools from anywhere, among a host of other benefits. But is this the right move for you?
Here are 7 signs your business is ready for the cloud:
Your storage requirements have increased
One of the biggest advantages of cloud computing is that you simply pay for the amount of storage you need per month. The cloud offers almost limitless storage capacity, so you can quickly expand or decrease your storage as needed, eliminating the need to worry about maintaining space on servers and legacy systems.
Provide 24x7xAlways Access to Systems
Moving vital applications and data to the cloud is an easy way to make everything available to employees no matter where they are working from because they can access your network on any device anywhere. They can work from their home office, or other remote locations with full access to all applications and systems required for their workflow. This kind of flexibility is vital for keeping employees productive in real-time, even in new work surroundings.
You need increased security
No matter the size of your organization, you must protect sensitive data, intellectual property, and customer information.
Many organizations have concerns about cloud security and working remotely. Operating servers from the cloud can make connecting remotely a more secure option. Using a cloud-based service means your business will receive immediate security patches and updates without the hassle of server maintenance to keep up with security risks. Instead, your cloud provider will perform more regular security audits and ensure your sensitive information is kept secure.
You need a scalable system
Whether a small percentage of your team is working from anywhere, or you must suddenly shift most of your organization to a remote-work solution, a cloud solution can support the weight and scale of your team. If your network is set up for 500 remote users, and you need to expand these capabilities for 1500 users, issues in scalability will quickly arise.
With cloud solutions, you can manage this as you go. You only pay for the scale or volume that you need at any given point offering greater fluidity and flexibility.
You need better collaboration tools
When teams are communicating remotely, it can be challenging if your unified communications systems are either on-premises or not accessible to the entire team. These challenges can severely impact your employee’s ability to access the tools and data they need to collaborate with customers and each other.
If you haven’t considered moving your unified communications system to the cloud, now is the time to start. Even before 2020, organizations recognized the many benefits of cloud computing and began to strategize to migrate to these solutions.
As a digital environment, the cloud offers incredible flexibility and scalability. It is easy to add and remove subscription apps to match the size of your workforce and budget. Unlimited data storage allows employees to collaborate without worrying about storage space on devices.
Cloud unified communication and collaboration platforms are also ideal for increased security. It is difficult for organizations to control the security of devices being used outside of the office. With these systems, you can easily control and restrict access to sensitive systems and data, providing the additional layer of security needed.
You want to be cost-effective
Using the cloud can save you money overall. It does not require large investments in physical hardware, nor does it require a specialized skill set to maintain on-premise hardware systems. You pay for only what you need when you need it. Most plans are paid for as a subscription and can be canceled anytime you need to scale down operations. This payment model makes a cloud contact center cheaper than a one-time purchase of a solution that you may not need in the future.
You want to provide the best customer service
Customers are one of your biggest business drivers. By switching to a cloud contact center, you can maintain excellent customer relationships with a system that keeps communication open even during a widespread disaster. A cloud contact center makes your agents available to customers no matter what. The cloud supports every type of communication through which your customers want to reach you. Choose from on-prem, email, instant messaging, and more to receive and answer questions from customers.
If you’ve determined that the cloud is the next step for your business, check out ATSG’s Managed Hybrid and Multicloud Operations, which provides you the appropriate cloud infrastructure and services with simple provisioning capabilities, application, and infrastructure performance management, security, and compliance, as well as complete cloud orchestration and operations management.
ATSG—Transforming the customer experience through tech-enabled managed services
Today’s choices for mobility, cloud, infrastructure, communications, applications, and operations are mission-critical for small, mid-sized, and large enterprises.
ATSG, Inc., is leading the transformation into technology solutions as a service with our tech-enabled managed services portfolio and a commitment to technology innovation, operational excellence, and client intimacy.
Recognized by industry leaders and industry-leading publications, ATSG has over 25 years of operating history delivering exceptional client experiences that directly result in competitive advantage, cost-savings, growth, and improved operational efficiencies.
Visit ATSG.net, email [email protected], call (914) 517-2919, or visit one of our five tri-state locations today for more information.
