For many organizations, the transition to remote work felt sudden and hurried. Most did not have the IT infrastructure in place to support an entire workforce of remote employees. For many, this upheaval affected productivity, profits, and morale.

Months later, some organizations are still struggling to adapt.

Even before 2020, working remotely has been a growing trend. Now that current events have accelerated this trend, many workers will continue to work from home indefinitely and even permanently.

Are you ready for this shift? If switching to remote work revealed gaps in your network and collaboration infrastructure and threatened your business continuity, it’s time to seek digital solutions that allow you to be more agile and adaptable in the future.

Having the right IT solutions in place will help your organization adjust to the new business landscape. But it’s not just about what solutions you have in place. It’s also how well they are managed.

While your employees and work environment are in flux, you need digital solutions that allow you to monitor the needs and activities of a growing remote workforce and scale your infrastructure and applications to meet those needs without wasting organization resources.

Monitoring More Remote Users

Switching to remote work is a challenge under normal circumstances. If your organization did it very quickly in response to stay-at-home orders, a few things may have fallen through the cracks.

Months later, however, you should have time to consider how to ensure operations continue smoothly by monitoring necessary changes for the number of employees you have working remotely.

For instance, any time you face a sudden influx of remote workers, you’ll need to ensure that you have the network architecture to support people working from remote locations. The employees must have the ability to seamlessly access applications and tools, share files, and communicate in real-time to be effective. To enable employees to collaborate, communicate, and meet efficiently in a secure digital workspace, businesses and organizations are adopting virtual collaboration tools such as: Microsoft Teams, Cisco Webex Teams, and Cisco Webex.

Security is also a concern. Hackers know there are vulnerabilities in organizations’ virtual security right now and are actively exploiting them. Organizations must manage user identities in order to ensure that all those who are given access to the network, resources, and applications are verified. The right processes should be managed for all devices, to ensure all endpoints are securely accessing your vital systems.

These are just a few examples of infrastructure and system concerns when you suddenly have a high volume of employees working from home. How your organization monitors these and others will determine how successful your go-forward approach is for this changing landscape.

While many organizations are reopening and welcoming employees back to the office under limited capacity, the need for remote technology will always be a necessity.

Your organization can keep operations afloat from anywhere with scalable digital solutions that allow you to support both small and large numbers of remote workers with little to no downtime.

Scaling Your Solutions

Your organization has a unique infrastructure of digital systems, networks, apps, and tools that make your work possible. But when that infrastructure only exists on physical hardware housed in your workplace, remote work becomes nigh impossible.

What’s more, no matter how many employees you have, an infrastructure like that is very static. It is difficult to scale it to fit the size of your team. No matter how many employees you have and where they are working, scalable digital solutions support business continuity in various ways.

Anything on the cloud can be scalable. You can increase or decrease subscriptions and services to fit your budget and unique needs. If your organization experiences furloughs or layoffs, you can cancel user subscriptions easily to reduce the cost of your cloud apps. If you are hiring, you can quickly add more users to your system.

Cloud support is also ideal for organizations anticipating changes in employee volume and location. Because everything on the cloud can be accessed remotely, a reputable managed service provider easily can make the changes you need, troubleshoot access issues, and address holes in your security without ever entering your office. With their help, it’s easy to monitor your remote workforce’s needs and find scalable solutions that keep everything running smoothly without breaking the bank.

ATSG – Transforming the customer experience through tech-enabled managed services

Today’s choices for mobility, cloud, infrastructure, communications, applications, and operations are mission-critical for small, mid-sized, and large organizations alike. ATSG, Inc. is leading the transformation into Technology-Solutions-as-a-Service with our tech-enabled managed services portfolio and a commitment to technology innovation, operational excellence, and client intimacy.

Recognized by industry leaders and industry-leading publications, ATSG has over 25 years of operating history delivering exceptional customer experiences that directly result in competitive advantage, cost-savings, growth, and improved operational efficiencies.

Visit www.atsg.net, email [email protected], call 1-914-517-2919, or visit one of our five Tristate locations today for more information.