Managed Network
Rapidly and Securely Implement or Upgrade Your Infrastructure and Platforms
Your IT infrastructure is essential to the very existence and successful operation of your business. Any interruption or degradation of these solutions and services can cause issues that have the potential to adversely affect business outcomes and the bottom line. At ATSG, our services are designed to assess, architect, implement and manage the entire scope of your digital infrastructure requirements.
Managed Network Services - MNS
ATSG’s Managed Network Services (MNS) deliver comprehensive monitoring, management, security and optimization of your network infrastructure. Our team of experts proactively ensures optimal health and performance of your network, providing 24/7 support and rapid issue resolution. With the ATSG OPTX™ Platform, leverage our deep network expertise to achieve superior network reliability and user experience.
- Benefits
- Reduced network downtime
- Increased operational efficiency
- Proactive network security and compliance
- Enhanced visibility and control over your network
Choose ATSG for Cisco Unified Communications (UC)
Maximize Employee Collaboration and Productivity with ATSG’s UC Solutions
In today’s hybrid and remote work settings, seamless employee communication and collaboration are vital for organizational productivity, and meeting project timelines.
Keep your employees connected at all times, from any remote location, by assuring the performance and availability of your Cisco UC deployment. ATSG offers Cisco Unified Communications monitoring capabilities, and optional managed services as well.
Cisco Unified Communications solutions deliver integrated voice, video, chat and content sharing capabilities across a wide range of endpoints, devices and applications. The UC capabilities of ATSG notably simplify, streamline, and optimize employee collaboration.
Cisco Unified Contact Center Enterprise (UCCE)
Transform Customer Experiences with ATSG’s Cisco UCCE Capabilities
In today’s competitive business environment, Contact Center is the most critical interface between your customers, and the product or service that you offer.
Contact Centers have a direct impact on customer satisfaction. Therefore, it is essential that your enterprise contact centers operate at peak performance. Dropped calls, poor voice quality, and other issues that harm the customer experience must be avoided.
ATSG’s expertise in contact center management empower your organization to deliver exceptional customer experiences, by assuring the performance and availability of your Cisco Unified Contact Center Enterprise (UCCE).
ATSG Unified Communications & Collaboration (UC&C) Management
Leverage the ATSG OPTX™ Network Management Platform for UC&C Management
UC&C solutions optimize employee productivity by facilitating and unifying interactions over chat, voice, video conferencing, screen sharing, instant messaging, and other mediums.
However, with so many individual components at play, and employees interacting over these mediums from a wide range of company owned and personal devices, your organization needs a platform for real-time performance monitoring and insights.
The ATSG OPTX™ Network Management Platform offers seamless integration of your UC&C environment with other business applications, such as Contact Centers. Our cutting edge platform also delivers real-time monitoring capabilities across the UC&C environment.