Grow Your E-Commerce Business Exponentially with ATSG’s Managed Services and Technology Solutions
In today’s business landscape, the digital presence of your organization is the make or break, especially when it comes to attracting and retaining customers.
To achieve this feat, technology is a key enabler, whether it is your internal operations, or customer experience management.
With its Managed Cloud, Managed Operations, Managed Network and Managed Security solutions, ATSG positions your E-Commerce business for exponential success and growth.
Here are the challenges that your E-Commerce business will be confronting, and the solutions that ATSG brings to the table:
Challenge
Limited Scalability of On-Premise IT Infrastructure
Your e-commerce business may be booming, and on the verge of phenomenal success, but your on-premise infrastructure is struggling to keep up, due to its limited capacity and lack of rapid scalability. Peak demand seasons can overwhelm your servers, and scaling manually is challenging, slow and costly.
Solution
Get Rapid Scalability with ATSG Managed Cloud Solutions
The Managed Cloud services and solutions of ATSG offer a scalable, efficient and secure Cloud infrastructure to E-Commerce companies. Our team of expert solution architects will migrate your e-commerce platform to our robust cloud environment, allowing you to:
Effortlessly Scale Resources
Increase processing power and storage capacity on-demand via the Cloud, to effectively handle traffic surges during sales, holiday season, or new product launches.
Reduce IT Overheads
Eliminate the burden of managing physical servers and other IT hardware resources. Our team handles all the Cloud infrastructure maintenance, freeing your IT staff to focus on strategic initiatives.
Focus on Growth and Market Penetration
With peace of mind from the challenges of IT infrastructure management, you get to invest your time and resources in developing a winning e-commerce strategy, propelling your business to further success.
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Easy Management with ATSGOne Cloud Manager
The ATSGOne Cloud Manager helps you easily provision, monitor and manage your entire Cloud environment, from a single interface. Our cloud orchestration portal delivers real-time insights and performance optimization.
ATSG Gets Recognized by Gartner® for DaaS
In the 2023 Gartner® Magic Quadrant™ for Desktop as a Service (DaaS), ATSG was recognized as a Challenger. We believe this speaks a lot about our ability to deliver secure, efficient and scalable Cloud solutions.
Challenge
Network Outages and Expensive Downtime
Your e-commerce platform could be prone to frequent network outages and slow loading times, leading to frustrated customers and lost sales. Maintaining a secure and reliable network in-house is complex and resource intensive.
Solution
Streamline Operations with ATSG Managed Network Services (MNS)
The Managed Network solutions of ATSG ensure a seamless online shopping experience for your customers. We can effectively manage your entire network infrastructure, and deliver:
24/7 Network Monitoring
Our team proactively identifies and resolves network performance issues, before they adversely impact your customer experiences.
Enhanced Security
We implement robust security measures to safeguard your network from external cyber threats and internal vulnerabilities.
Improved Performance
Optimized network configuration ensures faster loading times and a smooth user experience, regardless of visitors on your e-commerce platform.
The ATSG OPTX™ Network Management Platform
Our ATSG OPTX™ platform delivers un-rivaled network visibility, monitoring, security and optimization capabilities. Its Artificial Intelligence for IT Operations (AIOps), Business Impact Monitoring (BIM) and Root Cause Analysis (RCA) capabilities make it a network management platform that is a league above.
ATSG Gets Recognized by Gartner® for MNS
In the 2023 Gartner® Magic Quadrant™ for Managed Network Services (MNS), ATSG was recognized as a Leader. We believe this speaks a lot about our ability to deliver exceptional network monitoring, management and security.
Challenge
Are Day to Day IT Operations Holding You Back
Your IT team spends too much time on routine IT maintenance tasks, leaving little room for strategic initiatives that can actually propel your e-commerce business towards sustained growth and success.
Solution
ATSG Managed Operations Help You Focus on Business Growth
The Managed Operations capabilities of ATSG free your IT team to focus on high-value projects and growth initiatives. We handle the day-to-day management of your e-commerce platform, including:
Enterprise Service Desk
We will promptly resolve the day to day IT related issues your employees face, so they can meet the service expectations of online shoppers.
Remote Infrastructure Management - RIM
Our ATSG OPTX™ Platform proactively monitors the performance of your network and applications, so they run smoothly and efficiently.
Proactive System Monitoring
We proactively monitor your infrastructure for any underlying issues, which could potentially have a negative impact on the customer experience.
Challenge
The Threats of Ransomware and Denial of Service Attacks
Distributed Denial of Service (DDoS) attacks and ransomware are a constant threat to e-commerce businesses. Protecting sensitive customer information and ensuring business continuity (BC) requires a robust security posture.
Solution
Fortify Your E-Commerce Platform with ATSG’s Managed Security
ATSG offers a comprehensive suite of cybersecurity solutions that are designed to protect your E-Commerce platform from external cyber threats and internal vulnerabilities. Our capabilities include:
Cyber Risk Assessment & Advisory
Our experienced cybersecurity specialists leverage intelligent tools to analyze your cybersecurity posture, and identify any loopholes.
Proactive Threat Detection & Response
We offer proactive detection and response capabilities against a wide range of cyber threats, such as ransomware, improving your resilience.
Avoidance of Downtime & Disruption
For an E-Commerce platform, downtime caused by a cyber attack for even a few minutes could cost heavily, in terms of lost revenue and trust.
Comprehensive Cybersecurity by ATSG
The Cybersecurity solutions of ATSG begin with assessing your E-Commerce platform’s security for gaps in security. Then, we suggest remedial measures and tools. Our automated threat detection and response ensures your platform always remains protected from evolving threats.
ATSGOne Cyber Manager
Given the need for integrating all cybersecurity elements for maximum efficacy, we have the ATSGOne Cyber Manager, as part of our ATSGOne Service Delivery Platform (SDP). So, our cyber manager enables you to monitor all the security aspects of your E-Commerce platform, through a single interface.
The ATSGOne Service Delivery Platform - SDP
ATSG offers a highly diversified portfolio of managed IT services and intelligent technology solutions. To support our diverse offerings and global service delivery model, we have designed a state of the art ATSGOne Service Delivery Platform (SDP).
The four key components of our SDP include:
Customer Portal
Gain real-time insights on your retail operations with customizable reports and interactive dashboards. Track inventory, monitor store performance, and identify sales trends – all from a single, user-friendly interface.
Cloud Manager
Manage your Cloud environment effortlessly with the ATSGOne Cloud Manager portal, which simplifies provisioning, configuration, and monitoring of your DaaS (Desktop as a Service) and IaaS (Infrastructure as a Service) environments, all in one place.
ATSG OPTX™ Platform
Leverage AI-powered optimization with the ATSG OPTX™ Network Management Platform, which utilizes Artificial Intelligence (AI) to optimize network performance and security for your retail locations.
Cyber Manager
Avail centralized security management for complete peace of mind. The ATSGOne Cyber Manager empowers you to effortlessly manage and secure your entire IT infrastructure, including endpoints, applications, and user access, across all your retail store locations. This ensures consistent security policies, and reduces the risk of data breaches.
Contact ATSG today, and discover how our tailored Managed IT Services and Intelligent Technology Solutions can transform your retail business, driving innovation and digital transformation like never before.