Transform Healthcare Delivery with ATSG Managed IT Services and Technology Solutions
In today’s era of rapid digitization, healthcare providers are constantly being confronted with heightened regulatory compliances. It is essential for them to maintain a delicate balance between providing excellent patient care, and protecting sensitive patient data from stealthy cyber threats.
From navigating stringent regulatory landscapes, to meeting the escalating demand for innovative patient care solutions, healthcare organizations grapple with multi-faceted challenges, echoing daily across the corridors of every healthcare institution.
Offering Managed Cloud, Managed Operations, Managed Network and Managed Security solutions, ATSG empowers your healthcare organization to achieve significant growth and success.
Below are the challenges faced by healthcare organizations, and the corresponding solutions offered by ATSG:
Challenge
Managing Sensitive Healthcare Data Securely and Efficiently
Healthcare organizations generate and manage enormous amounts of data, including electronic health records (EHRs), diagnostic images, and medical treatment histories. Ensuring this data is easily accessible and compliant with regulations can overwhelm traditional, on-premise IT infrastructures. The complexity of integrating various healthcare systems and ensuring seamless data flow is yet another challenge.
Solution
Managed Cloud Solutions for Efficient and Secure Data Management
ATSG’s Managed Cloud services can cater specifically to the requirements of the healthcare sector. With our expertise, your healthcare infrastructure is optimized for performance and scalability, without compromising on the compliance posture – here’s how:
Scalable Storage and Computing Power
Easily scale storage and computing resources to handle large volumes of healthcare data, without the scaling limitations of on-premise infrastructure.
Compliance and Security
Ensure compliance with healthcare regulations by utilizing advanced security measures and regular audits, minimizing the risk of data breaches and regulatory fines. Our Managed Cloud solutions adhere to globally recognized standards for security and privacy, including HIPAA, ISO 27001, NIST 800-53/FI, PCI DSS, SOC Type I and II, SS 507, SS 564 and TVRA.
Quick Links
- Optimize patient care with Gartner-recognized network reliability and security: Learn how ATSG's MNS leadership can benefit your healthcare organization
- Don't fall behind in healthcare's digital race! Discover how ATSG's Gartner-acknowledged DaaS solutions can enhance your healthcare IT infrastructure and patient experience
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Learn More About ATSG Managed Services
Robust Disaster Recovery (DR)
In the event of a system failure or cyberattack, implement robust disaster recovery (DR) solutions, powered by our state of the art Cloud infrastructure, to protect critical healthcare data, and ensure robust business continuity (BC).
Effortless Management with ATSG Cloud Manager
Our Cloud orchestration portal offers IT service management, which can be tailored specifically for healthcare. It addresses the challenge of managing sensitive healthcare data, in a secure and efficient manner.
With a focus on customer needs and global reach, ATSG Cloud Manager delivers innovation, streamlined operations, and top-notch cybersecurity. It scales to any environment, simplifying IT management, saving resources, and lowering costs, all while prioritizing patient safety and data security.
Gartner® Recognition for DaaS - A Mark of Excellence
Our commitment to secure, scalable Cloud solutions is reflected in ATSG’s recognition as a Challenger in the 2023 Gartner® Magic Quadrant™ for Desktop as a Service (DaaS). We believe this achievement validates our expertise in delivering robust Managed Cloud solutions.
Challenge
Ensuring Reliable and Secure Network Connectivity
Flawless and optimized networks are vital in healthcare for real-time access to patient health records, telemedicine, and smooth staff communication. Network outages, sluggish performance, and security vulnerabilities can adversely impact these services. This ends up deteriorating patient care, operational efficiency, and data security.
Solution
Reliable and Secure Connectivity with ATSG Managed Network Solutions
Ensuring secure connectivity and network reliability is a necessity for modern healthcare environments. Our Managed Network Services (MNS) provide the necessary infrastructure for secure data transmission, and un-interrupted operations, safeguarding critical patient information. Our network optimization capabilities can also prove instrumental in delivering top notch telehealth facilities.
24/7 Network Monitoring and Management
Leverage the expertise of seasoned network professionals for continuous monitoring, management and troubleshooting. This ensures your network remains reliable with minimum downtime.
Data Integrity and Network Security
ATSG prioritizes data integrity with a multi-layered approach. This includes in-depth audits and advanced security measures to ensure your devices and the platform itself are constantly protected, giving you peace of mind about your network resources.
Business Impact Monitoring - BIM
Ensure robust network performance and availability by prioritizing issues, based on their relative impact on key healthcare operations. The business impact monitoring feature of our platform delivers this unique capability.
Unleash Efficiency with ATSG OPTX™ Platform
At the core of our Managed Network Services (MNS) lies the industry-leading ATSG OPTX™ Network Management Platform. This powerful solution seamlessly integrates communication and workflows, automating tasks like resource provisioning, updates and maintenance, to save valuable time.
Additionally, the ATSG OPTX™ platform proactively identifies potential issues, before they affect users, guaranteeing a smooth and uninterrupted network experience, crucial for maintaining the integrity and reliability of healthcare operations.
Industry Recognition - A Leader in Managed Network Services (MNS)
ATSG’s commitment to exceptional network management is reflected in our recognition as a Leader in the 2023 Gartner® Magic Quadrant™ for Managed Network Services (MNS).
We believe this speaks volumes about our dedication to providing healthcare organizations with the right tools and capabilities to maintain an efficient network infrastructure.
Challenge
Time and Resource Constraints in IT Operations
Healthcare IT teams often find themselves overwhelmed with routine maintenance tasks, such as system updates, troubleshooting and IT infrastructure management. This leaves little time and resources for strategic initiatives, aimed at improving patient care and advancing healthcare technology.
Solution
ATSG Managed Operations Help You Focus on Business Growth
With ATSG’s Managed Operations, healthcare providers benefit from 24/7 monitoring and preventive maintenance, ensuring the continuous availability and optimal performance of critical IT systems and hardware.
With Remote Infrastructure Management (RIM) capabilities and Enterprise Service Desk solutions, our team of experts enable prompt resolution of IT issues, minimizing disruptions to patient care.
Enhanced Agility
ATSG’s Managed Operations provide healthcare organizations with the flexibility and scalability needed to optimize their operational capabilities. This allows healthcare providers rapid deployment of technology resources, along with seamless scalability, to meet fluctuating patient needs.
Centralized Support & Automation
ATSG’s Enterprise Service Desk offers a one-stop shop for IT issues, minimizing resolution time and freeing up internal IT staff. Additionally, automation streamlines tasks and minimizes human error, saving valuable time and resources.
Remote Management and Expert Support
Leverage ATSG’s remote monitoring and management capabilities to gain real-time visibility and control over your IT infrastructure, without needing additional in-house staff. Furthermore, get access to our team of experienced and certified IT experts, with proven capabilities to optimize your IT operations.
Challenge
Escalating Cyber Threats and Data Breaches
Protecting sensitive patient data is extremely important in Healthcare, and rightfully so. Any breach can lead to chaos, compromising patient privacy and inviting legal ramifications. Therefore, robust data security measures are crucial for safeguarding sensitive information.
Solution
Fortify Your Healthcare Platform with ATSG Managed Security
Healthcare organizations can rest assured that their patient data is safeguarded with our robust, multi-layered security measures. ATSG ensures compliance with Health Insurance Portability and Accountability Act (HIPAA), and other leading global standards for data privacy, making sure our client healthcare organizations can brace innovative technologies, without compromising on compliance.
Comprehensive Identity & Access Management Solutions (IAM)
Our comprehensive IAM solutions offer a robust framework for tracking users from their initial point of access. Additionally, we provide timely and effective resolution of security incidents, to minimize potential risks.
Enhanced Operational Resilience and Business Continuity (BC)
ATSG delivers rapid incident response, minimizing downtime and ensuring business continuity, in the event of an attack. Furthermore, by reducing the mean time to detect, and respond to threats (MTTD & MTTR), ATSG helps healthcare providers identify and contain security incidents.
Proactive Threat Protection and Risk Mitigation
Continuous surveillance of your digital environment, combined with advanced threat intelligence, proactively identifies and neutralizes security threats – before they can compromise patient data or disrupt operations.
Centralized Security with ATSGOne Cyber Manager
ATSGOne Cyber Manager empowers you to take control of your healthcare organization’s cybersecurity posture. This powerful tool provides a single, unified interface to monitor all aspects of your organization’s security.
The ATSGOne Service Delivery Platform - SDP
ATSG delivers a comprehensive portfolio of Managed IT Services and Technology Solutions. For smooth delivery of our services across the globe, we leverage our SDP.
The four key components of ATSGOne SDP include:
Customer Portal
This allows you to gain real-time insights about your IT operations, through customizable reports and interactive dashboards.
Cloud Manager
Our user-friendly Cloud orchestration portal simplifies the management of your DaaS and IaaS environments, all from a single interface.
ATSG OPTX™ Platform
Optimize network performance and security with the help of Artificial Intelligence (AI), Root Cause Analysis (RCA), and Business Impact Monitoring (BIM).
Cyber Manager
This platform empowers you to effortlessly manage the cybersecurity and configuration of your entire IT infrastructure, endpoints, apps, and users.
ATSG’s Managed IT Services and Technology solutions enable your healthcare organization to embrace rapid digitalization, without compromising on patient privacy or regulatory compliance.