Transform the Quality of Life with ATSG's Solutions for Life Sciences and Pharmaceutical Industries
In the realm of life sciences, where every discovery counts, staying ahead is a necessity. Research institutions and pharmaceutical companies face relentless pressure to innovate, conduct extensive research, and deliver health solutions that improve the quality of life and human well-being. Navigating these challenges demands more than dedication – it also requires access to cutting-edge technology.
Challenge
Data Management and Regulatory Compliance
Managing vast amounts of data, while ensuring compliance with stringent industry regulations, is a significant challenge for life sciences organizations. It is equally important to protect R&D and intellectual property, as millions of dollars go into it.
Solution
ATSG Managed Cloud Solutions
Our managed cloud solutions offer secure, scalable, and compliant data management infrastructure in the Cloud. With the ATSG Cloud Manager, life sciences organizations can effortlessly manage their data, while ensuring compliance with industry regulations like HIPAA.
Our Cloud based Desktop as a Service (DaaS) and Infrastructure as a Service (IaaS) solutions enhance collaboration among physically dispersed employees, fostering innovation and efficient research processes.
Key Facets of ATSG Managed Cloud Solutions
Regulatory Compliance and Robust Security
The Cloud solutions of ATSG comply with healthcare and life sciences regulations like HIPAA, delivering peace of mind to client organizations.
Scalable Cloud Infrastructure
Our Cloud infrastructure, powered by state of the art Equinix data centers, offers on-demand scalability to handle data surges and resource intensive workloads.
Hybrid Cloud Capabilities
The Hybrid Cloud capabilities of ATSG enable life sciences organizations to simultaneously leverage on-premise IT resources, and our cloud infrastructure.
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Challenge
Fostering Collaboration Across Different Locations
Facilitating seamless collaboration among geographically dispersed teams is essential for driving innovation in life sciences. Poor network connectivity and sub-optimal performance hinder operations, and deteriorate the user experience.
Solution
ATSG Managed Network Solutions
ATSG’s managed network solutions leverage state-of-the-art SD-WAN technology to provide secure and reliable connectivity, across geographically dispersed locations. This enables life sciences professionals to collaborate seamlessly, driving innovation and accelerating research endeavors.
Key Managed Network Capabilities of ATSG
Global Connectivity
Secure and reliable network connectivity, across the globe, to support multiple locations. This in turn enhances organizational performance.
Real-time Network Performance Insights
The ATSG OPTX™ Network Management Platform of ATSG offers real-time performance insights, optimizing key life sciences operations.
Robust Network Security
Our state of the art network management platform delivers un-rivaled network visibility and security, which spans across your endpoints, data and apps.
Challenge
Operational Efficiency and Uptime
Ensuring continuous availability and optimal performance of critical IT systems is crucial for life sciences organizations. This in turn helps such organizations to successfully accomplish their goals, which mainly revolve around constant innovation. However, most life sciences organizations lack the in-house capacity to effectively manage today’s complex IT operations.
Solution
ATSG Managed Operations
ATSG’s managed operations offer 24/7 monitoring and proactive support, to ensure continuous availability and optimal performance. Our in-house team of experts is dedicated to prompt incident management and resolution, minimizing downtime and enabling life sciences organizations to focus on their core function – innovation.
Key Capabilities of ATSG Managed Operations
24/7 Remote Infrastructure Monitoring - RIM
Round-the-clock remote monitoring of IT systems and infrastructure, to proactively identify and remediate any underlying performance issues.
Proactive Technical Support
ATSG offers personalized support and rapid resolution of day to day IT issues that your employees might face. This enables you to deliver positive outcomes.
Operational Optimization
We strive for continuous improvement and optimization of your IT operations, enabling your life sciences organization to stay ahead of the competition.
Challenge
Protecting Sensitive Information
Securing sensitive data from cyber threats is a top priority for life sciences organizations, as millions of dollars gets invested in the R&D for various healthcare solutions and cures. However, most life sciences organizations lack the capabilities to effectively detect and mitigate present day’s complex cyber attacks.
Solution
ATSG Managed Security Services
ATSG’s managed security solutions provide comprehensive protection against a wide array of cyber threats. We safeguard sensitive information via risk mitigation and threat detection, allowing life sciences organizations to innovate with confidence and peace of mind.
Key Managed Security Capabilities of ATSG
Threat Detection and Response
Proactive detection and response to a wide range of cyber threats, such as ransomware, viruses, phishing, credential theft, and more.
Regulatory Compliance and Risk Management
Ensuring strong compliance with industry regulations, we help you foster a sense of confidence among key stakeholders.
End-to-End Security Solutions
ATSG’s comprehensive cybersecurity capabilities integrate with your existing tools in place, delivering robust security and maximizing ROI on such initiatives.
ATSG Capabilities at a Glance
Managed Cloud
ATSG Cloud Manager
Offers simplified management of cloud environments. This platform offers a seamless orchestration of cloud resources, ensuring high availability, robust security, and real-time analytics for informed decision-making.
Gartner® Recognition for DaaS
Managed Network
ATSG OPTX™ Network Management Platform
Advanced network visibility, monitoring, security, and optimization capabilities. This platform incorporates Artificial Intelligence for IT Operations (AIOps), Business Impact Monitoring (BIM), and Root Cause Analysis (RCA), to deliver un-paralleled network management.
Gartner® Recognition for MNS
ATSG was also recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Managed Network Services (MNS) for the 3rd consecutive year. We believe this recognition reflects our excellence in delivering reliable and secure network solutions, that enhance operational efficiency and user experience.
Managed Security
ATSGOne Cyber Manager
This is our comprehensive cybersecurity management platform that integrates Managed Detection & Response (MDR), Endpoint Detection & Response (EDR), Multifactor Authentication (MFA), and Identity & Access Management (IAM), to fortify digital assets against evolving cyber threats.
ATSGOne Service Delivery Platform - SDP
ATSG’s service delivery platform integrates and automates our best-in-class managed IT services and intelligent technology solutions, providing a seamless and secure IT environment, across the globe.
Key Capabilities of ATSG Service Delivery Platform - SDP
Customer Portal
Customizable reports, dashboards, and metrics for real-time insights into customer-facing operations. This portal enhances transparency and provides a centralized point of access for all service related information.
Cloud Manager
Seamless orchestration of cloud services, including Desktop as a Service (DaaS) and Infrastructure as a Service (IaaS). It enables easy provisioning, monitoring, and management of the entire cloud environment, from a single interface.
ATSG OPTX™ Platform
Infrastructure and network management platform that leverages AI-driven insights for application performance monitoring, business impact modeling, and automated resolution of issues.
Cyber Manager
An integrated cybersecurity management tool that offers comprehensive threat detection, response, and compliance capabilities. It centralizes security monitoring and management, ensuring robust protection across all digital assets.
Benefits of ATSGOne Service Delivery Platform - SDP
Increased Agility and Scalability
Accommodates changing business demands and ensures seamless service delivery, across the globe.
Operational Efficiency
Reduces complexity and operational inefficiencies through automation and intelligent workflows.
Enhanced Security
Integrates advanced security measures to protect against internal vulnerabilities and external cyber threats.
Informed Decision Making
Utilizes advanced analytics and business intelligence for informed strategic planning and process improvement.
Customer Centric Approach
Offers customizable and real-time insights, enabling you to optimize both customer and employee experiences.
By choosing ATSG as a trusted technology partner, life sciences organizations can accelerate innovation, unlock new insights, and collaborate seamlessly, driving break-throughs that transform lives of millions. Join us in shaping the future of healthcare, and ushering in a new era of discovery and advancement.
Tackling Pharmaceutical Industry Challenges Head-On with ATSG’s Technology Solutions
In the pharmaceutical industry, the journey from discovering ground-breaking therapies, to bringing them to market is filled with many challenges. Lengthy timelines and significant costs often slow down progress, exacerbated by rigid research and development (R&D) frameworks that require substantial investments.
Additionally, as the volume of sensitive data grows and regulatory demands increase, large pharmaceutical companies spend millions of dollars each year to maintain stringent security protocols, while streamlining operational efficiency.
To overcome these obstacles, many companies are turning to flexible IT ecosystems, powered by Cloud Computing solutions and fully managed IT services. This enables companies to focus on their primary goal – driving innovation and providing life-saving medical treatments to patients worldwide.
Here, ATSG stands ready to be your trusted ally in technology, offering Cloud solutions, managed IT services, and technology solutions that can be tailored to confront these challenges head-on.
Pharmaceutical Industry Challenges and ATSG Solutions
Challenge
Lengthy Timelines and High R&D Costs
Solution
Accelerate R&D with ATSG Managed Cloud Solutions
ATSG’s expertise in Cloud Computing enables pharmaceutical companies to access immediate operational insights, expediting drug development and market penetration. Our simplified IT management, coupled with rapid provisioning and scalability, enhances R&D efficiency, allowing companies to focus more on driving drug discovery.
Benefits of ATSG Managed Cloud
Seamless Resource Scaling
ATSG’s Cloud solutions enable seamless resource scaling to meet fluctuating R&D demands, ensuring companies can adjust resources on the go.
Reduced IT Overheads
Eliminate the burden of managing physical servers with ATSG’s Managed Cloud, freeing up IT staff to focus on strategic initiatives.
Enhanced Operational Efficiency
With real-time insights and performance optimization via the ATSG Cloud Manager, operational efficiency is significantly improved.
Challenge
Managing Increasing Volumes of Sensitive Data
Solution
Robust Security with ATSG Managed Security Solutions
ATSG’s cutting-edge Managed Security offerings ensure the highest possible standards for safeguarding valuable information. Our wide array of cybersecurity solutions, including Managed Detection & Response (MDR), and Advisory and Assessment Services, offer pharmaceutical companies un-rivaled peace of mind, as they focus on pioneering research initiatives.
Benefits of ATSG Managed Security Solutions
Advanced Threat Detection & Response
Protect against cyber threats and data breaches with our proactive threat monitoring, detection and response capabilities.
Assured Regulatory Compliance
Effortlessly meet even stringent regulatory requirements, owing to our secure Cloud infrastructure and proactive network security solutions.
Comprehensive Cybersecurity
The ATSGOne Cyber Manager integrates all cybersecurity elements and tools that are already deployed, ensuring maximum efficacy and robust threat protection.
Challenge
Ensuring Operational Efficiency Amidst Stringent Regulations
Solution
Enhance Organizational Efficiency with ATSG Managed Operations
ATSG offers tailored managed operations, leveraging ITIL best practices to swiftly resolve IT issues, and enhance operational efficiency. With 24/7 proactive monitoring and expert technical support, we minimize downtime, facilitating robust business continuity (BC) for pharmaceutical companies.
Benefits of ATSG Managed Operations
Enterprise Service Desk
Promptly resolve day-to-day IT-related issues that affect employee productivity and the user experience, ensuring you can meet service expectations.
Remote Infrastructure Management - RIM
Proactive remote monitoring of network and application performance ensures smooth and efficient operations, with prompt resolution of issues.
Robust Business Continuity (BC)
Minimize downtime and ensure seamless IT operations with ATSG’s expert technical support, delivered right at your doorstep.
Key Capabilities of ATSG
ATSG’s key capabilities span across fully managed Cloud, Network, Security, and Operations solutions. Here’s a closer look at each:
Managed Network
ATSG OPTX™ Network Management Platform
This platform offers un-paralleled network visibility, performance monitoring, security, and optimization capabilities. With Artificial Intelligence for IT Operations (AIOps), Business Impact Monitoring (BIM), and Root Cause Analysis (RCA), it ensures robust network performance.
Gartner® Leadership for MNS
Managed Cloud
ATSG Cloud Manager
A powerful cloud orchestration portal that allows for seamless provisioning, monitoring, and management of your Cloud environment. It delivers real-time insights and performance optimization, ensuring operational efficiency.
Gartner® Recognition for DaaS
ATSG has been recognized as a Challenger in the 2024 Gartner® Magic Quadrant™ for Desktop as a Service (DaaS), for the 2nd consecutive year, underscoring our ability to deliver secure, efficient, and scalable Cloud solutions.
Managed Security
ATSG Cyber Manager
Part of the ATSGOne Service Delivery Platform (SDP), this tool integrates all cybersecurity elements, providing a unified interface for managing the security and configuration of infrastructure, endpoints, data, apps, and users. It includes advanced threat protection, coupled with proactive threat detection and response capabilities.
Comprehensive Cybersecurity Solutions
From cyber risk Assessment & Advisory to proactive threat detection and response, ATSG’s security solutions protect pharmaceutical companies from external cyber threats and internal vulnerabilities, ensuring robust business continuity (BC) and data integrity.
Managed Operations
ITIL Best Practices
Leveraging Information Technology Infrastructure Library (ITIL) best practices, ATSG ensures prompt resolution of IT issues, enhancing operational efficiency and uptime.
24/7 Proactive Monitoring
Continuous IT infrastructure monitoring and expert technical support minimize downtime, and facilitate seamless operations, ensuring robust business continuity for pharmaceutical companies.
The ATSGOne Service Delivery Platform (SDP)
ATSG offers a highly diversified portfolio of managed IT services and intelligent technology solutions. Our state-of-the-art ATSGOne Service Delivery Platform (SDP) supports our diverse offerings and global service delivery model.
The four key components of our SDP include:
Customer Portal
Customizable reports, dashboards, and actionable metrics on customer-facing operations.
Cloud Manager
With the ATSG Cloud Manager, seamlessly manage your DaaS and IaaS environment, from a unified interface.
ATSG OPTX™ Platform
Equipped with Artificial Intelligence for IT Operations (AIOps), Root Cause Analysis (RCA) and Business Impact Monitoring (BIM), our platform delivers smooth network operations.
Cyber Manager
Our Cyber Manager offers robust cybersecurity and configuration of your IT infrastructure, endpoints, applications, and users, delivering strong compliance.
With ATSG as your managed IT services and technology partner, you gain access to fully Managed Cloud, Managed Operations, Managed Security, and Managed Network solutions, which can be tailored to the specific needs of the pharmaceutical industry.
Contact us now, to unlock the full potential of ATSG’s state-of-the-art Managed IT Services and cutting-edge Technology Solutions, propelling your organization towards innovation, and transforming lives globally.