ATSG’s Transformative IT and Technology Solutions for the Online and Cloud Gaming Industries
The gaming industry is at a pivotal juncture, with the rapid rise of Online Gaming, and the increasing demand for immersive Cloud Gaming experiences. Online gaming relies on robust networks to connect players across the globe in real-time, while cloud gaming delivers high quality gaming experiences by streaming games directly from the Cloud, without the need for high-end local hardware.
Online and Cloud Gaming providers face challenges integrating complex gaming solutions, maintaining robust network infrastructures, and ensuring top-notch security for their IT infrastructure. To ensure that all these challenges are overcome, it is vital to adopt transformative IT solutions.
This is where ATSG comes into the picture, with its Managed IT Services and Technology solutions. We proactively address industry and organization specific challenges, ensuring seamless adaptation to an evolving digital environment.
Here are some challenges faced by the Online and Cloud Gaming industries, and the solutions ATSG brings to the table:
Challenge
Aging and Complex On-Premise IT Infrastructure
When overseeing the operational aspects of on-premise gaming infrastructures, it is crucial to take into account potential latency issues, which may lead to sub-optimal user experiences. Aging and complex on-premise IT infrastructures further exacerbate this challenge, leading to increased downtime, limited scalability, and higher maintenance costs.
Solution
Transform Your Online and Cloud Gaming Operations with ATSG Managed Cloud
Enabling a seamless transition to the Cloud, ATSG’s Managed Cloud solutions empower gaming companies to maximize their capabilities. Our streamlined IT management makes Cloud migration effortless, setting the stage for rapid expansion, customization, flexibility, and creativity.
Here are some notable benefits of ATSG’s Managed Cloud solutions:
Scalable IT Infrastructure
Ease the burden of handling physical IT infrastructures, by utilizing ATSG’s flexible and dependable Infrastructure as a Service (IaaS) offering, powered by the Cloud. Access scalable computing resources on-demand, like virtual servers, storage, networking, and more.
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Learn More About Managed Cloud
Enhanced Gaming Experiences
ATSG enables secure Cloud Gaming environments via Desktop as a Service (DaaS) and Infrastructure as a Service (IaaS) solutions, allowing smooth interactions and immersive gameplay experiences.
Robust Security
We utilize top-notch security measures, such as encryption, access controls, and intrusion detection systems (IDS), to protect your sensitive data stored in the Cloud from internal vulnerabilities and external threats.
ATSGOne Cloud Manager - A Unified Management Platform
The ATSGOne Cloud Manager offers easy Cloud management for Online and Cloud Gaming services, prioritizing data security and efficiency. It provides the necessary tools to simplify operations, improve security, and foster innovation in a user-friendly environment. As a result, our solutions can be tailored to meet the diverse needs of the gaming industry.
Gartner® Recognition for Desktop as a Service
ATSG has been recognized as a Challenger in the 2023 Gartner® Magic Quadrant™ for Desktop as a Service (DaaS). We believe this recognition highlights our ability to offer effective and scalable Cloud solutions, with global service delivery.
Challenge
Network Downtime and Performance Issues
For both Online and Cloud Gaming, unreliable network connections are the worst enemy. Online games suffer from delays caused by high latency, and limited bandwidth also adversely impacts features like voice chat. Cloud gaming takes it a step further, by constantly requiring high bandwidth and a robust global server network, to avoid disruptive lag, pixelation, and dropped frames.
Solution
Improve Online and Cloud Gaming Operations with ATSG Managed Network Solutions
ATSG’s Managed Network solutions deliver a smooth and effective gaming experience for your Online and Cloud platforms. Our Managed Network Services (MNS) offer top-notch network visibility, security, performance, and connectivity.
SD-WAN Capabilities
Our advanced SD-WAN capabilities deliver efficient communication across geographically dispersed data centers and remote users, offering smooth connectivity and a seamless gaming experience.
Improved Decision-Making
ATSG offers advanced tools for network monitoring, which provide in-depth visibility across endpoints, networks, and applications. This enables the utilization of data insights, to further drive transformative change.
Improved Performance
ATSG fine-tunes your network infrastructure to enhance processing speed, and ensure a lag-free gaming experience for users. This translates into more satisfied players, and increased revenue.
Effective Network Management with ATSG OPTX™ Platform
The ATSG OPTX™ Network Management Platform utilizes advanced technologies to ensure the smooth operation of your network. With advanced features such as AI-driven threat detection and business impact modeling (BIM), you can detect and address potential issues, before they impact gaming operations.
ATSG - Industry Recognized Leader in Managed Network Services (MNS)
ATSG has been recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Managed Network Services (MNS). We believe this achievement showcases our dedication to providing exceptional network management solutions, for the evolving needs of Online and Cloud Gaming platforms.
Challenge
The Challenge of Manual IT Operations
Manual IT operations create a network bottleneck for Online and Cloud Gaming services. It delays response times, introduces latency, packet loss, and limits resources for strategic network upgrades, hindering both player experiences, and your platform’s growth.
Solution
Revolutionize Gaming Efficiency with ATSG Managed Operations
ATSG’s Managed Operations allow you to focus on crafting exceptional gaming experiences. Our advanced tools ensure operational excellence, eliminating the delays associated with manual troubleshooting. This proactive approach ensures minimal latency, and frees your in-house IT team from “reactive fire-fighting”.
Enterprise Service Desk
This centralizes the resolution process for day-to-day IT issues, which helps your internal IT teams avoid wasting much of their time on troubleshooting. This enables such entities to concentrate on delivering exceptional Online and Cloud Gaming experiences.
Remote Infrastructure Management - RIM
RIM solution keeps Online and Cloud Gaming infrastructures running smoothly, by proactively identifying and resolving issues, before they impact players. ATSG’s RIM utilizes advanced monitoring and predictive analytics to optimize performance, and ensure consistent reliability, no matter where gamers may be located.
Centralized Management
ATSG Remote Depot Services tackle hardware malfunctions quickly, minimizing downtime for Online and Cloud Gamers. ATSG’s centralized IT asset management system keeps track of everything, and our expert remote support team resolves issues efficiently, so you can focus on achieving those epic wins.
Challenge
Navigating Cybersecurity and Compliance Challenges
In the modern era, the gaming industry has become a prized target for cyber criminals, and protecting this intellectual property is becoming more challenging than ever. Safeguarding this valuable data against advanced cyberattacks is of paramount importance.
Solution
Fortify Your Gaming Operations with ATSG Managed Security
It is essential to comply with stringent IT regulations and privacy standards. ATSG focuses on implementing strong risk mitigation measures, and ensuring smooth compliance with industry specific regulations.
Cyber Risk Assessment & Advisory
Our experienced and certified cybersecurity professionals employ state-of-the-art technologies to evaluate your existing cybersecurity posture, and identify potential weaknesses that can be exploited by bad actors.
Proactive Threat Detection and Response
ATSG uses advanced analytics, Artificial Intelligence (AI), and 24/7 global threat monitoring to proactively identify, isolate, and eliminate complex cyber threats. This in turn enhances business resilience for your Online and Cloud Gaming operations.
Identity & Access Management – IAM
Leverage AI-driven behavioral analytics to establish, monitor, and oversee user access, in order to detect anomalies and mitigate insider threats. Our solutions include Single Sign-On (SSO), Role-Based Access Control (RBAC), Multi-factor authentication (MFA), and more.
Solution
ATSGOne Cyber Manager - Improving Your Security Posture
Developing an impactful cybersecurity posture needs a well defined system and protocols. That is why we have developed the ATSGOne Cyber Manager, which is an integral part of our ATSGOne Service Delivery Platform (SDP). This allows you to take control of your cybersecurity mechanisms, and plug any weaknesses that can be exploited by bad actors.
ATSGOne Service Delivery Platform - SDP
ATSG provides you with the tools to effectively manage your IT infrastructure, and make informed decisions. This is what the ATSGOne Service Delivery Platform has to offer:
Client Portal
Get the winning edge with ATSG’s customized dashboards that turn complex data into real-time and meaningful insights, empowering you to optimize your Online and Cloud Gaming infrastructure.
Cloud Manager
Effortlessly monitor and manage your entire Cloud environment, including DaaS and IaaS deployments, using the ATSGOne Cloud Manager.
ATSG OPTX™ Platform
Utilizing AI and advanced analytics, the ATSG OPTX™ Network Management Platform actively monitors your network, identifies potential issues, and optimizes your IT infrastructure.
Cyber Manager
Simplifies security by offering a unified interface for managing all aspects of your cybersecurity posture, such as user access controls, threat detection, and compliance reporting.
Get in touch with us today, and embark on a journey of rapid digital transformation with ATSG. Our cutting-edge Managed Cloud, Managed Network, Managed Operations, and Managed Security solutions have the potential to revolutionize your Online and Cloud Gaming business, empowering you to succeed in a very competitive marketplace.