ATSG - Accelerating Retail Success with Managed IT Services and Intelligent Technology Solutions
In today’s super competitive retail sector, technology stands as both a lifeline, and a stumbling block for many organizations. With constantly shifting customer preferences, retailers always need to “stay on their toes”. This is why they have a constant drive to stay relevant, compelling them to adopt innovation-driven software and technology solutions.
However, it is easier said than done. Reason being, legacy systems are often resistant to integration with modern software and IT systems. This creates un-expected delays, that could jeopardize the operational agility of retailers, and hinder a timely response to shifting market trends.
In navigating these complexities, retailers must seek strategic partnerships with global technology solutions providers, like ATSG. We understand the pivotal role of technology in retail success, and offer secure, scalable and compliant solutions.
Our Managed Cloud, Managed Network, Managed Operations and Managed Security solutions can be customized to address the unique challenges of the retail sector, empowering organizations to transform their operations.
Challenge
The Pitfalls of Outdated IT Infrastructure in Retail
Retailers face numerous IT infrastructure challenges, including maintaining robust data security, managing fluctuating demand, and delivering seamless omnichannel customer experiences. The dynamic nature of consumer demand necessitates scalable and flexible IT solutions, yet many retailers struggle with outdated systems, that leave customers disconnected, and at a disadvantage.
Solution
Transform Retail Experiences with ATSG Managed Cloud Solutions
In the bustling world of retail, being quick on your feet, ensuring cost-efficiency, and being ready to scale your IT operations, up or down, at a moment’s notice are necessary. This is where ATSG’s Managed Cloud solutions come in.
ATSG’s managed cloud solutions empower your retail business to:
Outpace the Competition
Today’s retail environment is such that staying ahead means embracing change and innovation at lightning speed. With ATSG’s transformative approach towards Cloud solutions, retailers can effortlessly outpace the competition, by leveraging our cutting-edge agile technologies, such as DaaS and IaaS.
Accelerate Time-to-Market
Our Cloud-native development and continuous integration / continuous deployment (CI/CD) pipeline enables rapid deployment of innovative solutions, ensuring faster time-to-market for new products and service offerings.
Quick Links
- Don't let outdated tech slow down your sales! Learn how ATSG's Gartner-recognized MNS leadership can enhance your retail business's network reliability and customer experience
- Revolutionize your retail operations! Discover how ATSG's Gartner-acknowledged DaaS solutions can streamline your store operations and improve customer engagement
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Learn More About Managed Cloud
Seamless Hybrid Cloud Integration
Our Hybrid Cloud strategies empower you to seamlessly integrate your existing infrastructure with our cutting-edge Cloud architecture. Count on ATSG to give your retail organization a notable technological boost, with infrastructure modernization that is needed to thrive in today’s dynamic market.
ATSGOne Cloud Manager - Simplifying IT Operations
Our ATSGOne cloud orchestration portal ensures intelligent IT service delivery, blending operations, security, and functionality. With a customer-centric approach, it reduces complexity, resource constraints, and financial risk. Powered by advanced business intelligence (BI) and automation, ATSGOne scales to any IT environment, driving innovation and enhancing cybersecurity.
ATSG Gartner® Recognition for DaaS
Retail thrives on agility, which is why ATSG’s recognition as a Challenger in the 2023 Gartner® Magic Quadrant™ for Desktop as a Service (DaaS) is a win for your business. Our best-in-class Cloud solutions empower you to seamlessly adapt to today’s ever-changing tech landscape.
Challenge
Navigating Network Challenges – Retail Sector's Pursuit of Connectivity and Performance
In the fast-paced retail sector, maintaining strong network connectivity and smooth data flow are crucial for enhanced performance. Retailers face numerous challenges in managing their networks, such as ensuring reliability, security, and scalability, to meet the demands of ever-evolving digital operations.
Solution
Enhance Network Connectivity and Performance with ATSG Managed Network Solutions
In an industry where things never stay the same for long, retailers must prioritize keeping their network connectivity strong, and their data movement smooth for enhanced performance. With ATSG’s Managed Network, you get the ultimate support system to streamline your retail operations.
Expertise in Network Optimization
ATSG’s Managed Network Services (MNS) ensure optimized network performance, reliability, and security. Our tailored solutions cater to the unique demands of retail organizations, ensuring they stay connected, efficient, and secure in today’s rapidly evolving digital landscape.
Customized Connectivity Solutions for Retail
Our secure connectivity and optimized bandwidth can be tailored to meet the evolving needs of retail organizations. We offer high network reliability, SD-WAN capabilities, along with enhanced visibility and control, ensuring seamless connectivity for retail operations.
Modern Collaboration Tools
Addressing common challenges in retail, ATSG delivers modern collaboration tools like Contact Center Management (CCM) and Collaboration Management. These solutions empower distributed retail teams by offering secure, cost-effective alternatives to expensive and insecure collaboration tools.
Elevate Retail Connectivity with ATSG OPTX™ Network Management Platform
Revolutionize your retail communication and workflow integration with ATSG’s OPTX™ platform. Our industry-leading platform seamlessly manages all aspects of collaboration systems, offering a unified solution that can be tailored specifically for the retail sector.
Elevate Your Retail Network with Industry Recognized Expertise
The retail sector thrives on reliable connectivity, so why settle for average network management? ATSG was recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Managed Network Services (MNS). We believe this achievement highlights our proven ability to deliver exceptional performance and unmatched reliability for your critical retail network operations.
Challenge
Overcoming IT Operational Challenges in Retail
Retailers face numerous challenges in their IT operations, including managing fluctuating demand and handling inventory inefficiencies. Ensuring efficient, secure, and responsive IT operations is essential for staying competitive in the ever-evolving retail sector.
Solution
ATSG Managed Operations Empower Retail Innovation
At ATSG, we understand the crucial role of technology in driving innovation and excellence in retail. Our Managed Operations ensure that you get a streamlined IT infrastructure, allowing you to focus on delivering exceptional customer experiences, while leaving IT maintenance to us.
Ensuring Seamless IT Operations with Proactive Support
With ATSG’s 24/7 monitoring and proactive incident resolution, retailers can ensure that their operations run smoothly at all times. By providing continuous support and maintenance, ATSG ensures optimal performance of IT resources, maximizing productivity.
Harnessing Data for a Competitive Advantage
ATSG equips retailers with the tools to leverage their data effectively, by leveraging AI/ML algorithms, and customer behavior analytics. By unlocking the full potential of their data, retailers gain valuable insights on consumer preferences and market trends, enabling them to stay ahead of the competition, and drive revenue growth.
Real-Time Decision-Making
Through Remote Infrastructure Management (RIM) capabilities, ATSG offers retailers actionable insights into their IT infrastructure and critical operations, in real-time. This way, retailers can make informed decisions quickly, optimizing their strategies to resonate with their target audience, and drive revenue growth.
Challenge
Navigating Cybersecurity Threats in Retail
Retail is one sector that relies heavily on digital transformation, offering convenience through tech innovations. However, this progress attracts cyberthreats, affecting online and in-store purchases. Retailers are required to safeguard against data breaches, ransomware attacks, and payment card fraud, all while maintaining compliance with stringent data protection regulations.
Solution
ATSG's Comprehensive Managed Security Solutions for Retail
ATSG’s Managed Security solutions offer comprehensive protection for your retail environment. We have got “all the bases covered,” ensuring compliance, threat monitoring, detection and response, risk mitigation, and data protection. We are all about minimizing risks and making sure you can run your retail business with peace of mind.
With ATSG by your side, you can:
Prevent Disruptive Cyberattacks
ATSG’s Managed Detection & Response (MDR) leverages advanced analytics and AI to continuously monitor your retail network for suspicious activity. This proactive approach identifies and neutralizes threats, before they can impact your online and in-store operations, ensuring a secure shopping environment for your customers.
Secure Your Data and Accounts
ATSG’s Identity & Access Management (IAM) goes beyond simple access control. By tracking user activity and leveraging AI-powered anomaly detection, we prevent un-authorized access and malicious account takeover attempts. Our team is on hand 24/7, to respond to suspicious behavior, and ensure your valuable data remains secure.
Minimize Damage from Security Incidents
Security incidents can happen, but with ATSG’s Breach Containment capabilities, the impact is negligible. We offer rapid response to isolate the threat, prevent further intrusion, and swiftly recover from a breach.
Centralized Security Management with ATSGOne Cyber Manager
We offer the ATSGOne Cyber Manager, a powerful tool that simplifies managing your organization’s cybersecurity. This all-in-one platform provides a unified interface to monitor every aspect of your cybersecurity posture, giving you complete visibility and control.
ATSG's Comprehensive Managed Security Solutions for Retail
While retailers may not be able to control external industry factors, they can certainly enhance their ability to adapt, simply by leveraging cutting-edge technology solutions. This is where the ATSGOne Service Delivery Platform (SDP) comes in, offering smooth service delivery across your global operations.
The ATSGOne SDP offers a unified platform to manage all your IT essentials, empowering you to focus on what matters most – your customers. Here’s what it includes:
Customer Portal
Gain real-time insights on your retail operations with customizable reports and interactive dashboards. Track inventory, monitor store performance, and identify sales trends – all from a single, user-friendly interface.
Cloud Manager
Manage your Cloud environment effortlessly with the ATSGOne Cloud Manager portal, which simplifies provisioning, configuration, and monitoring of your DaaS (Desktop as a Service) and IaaS (Infrastructure as a Service) environments, all in one place.
ATSG OPTX™ Platform
Leverage AI-powered optimization with the ATSG OPTX™ Network Management Platform, which utilizes Artificial Intelligence (AI) to optimize network performance and security for your retail locations.
Cyber Manager
Avail centralized security management for complete peace of mind. The ATSGOne Cyber Manager empowers you to effortlessly manage and secure your entire IT infrastructure, including endpoints, applications, and user access, across all your retail store locations. This ensures consistent security policies, and reduces the risk of data breaches.
Contact ATSG today, and discover how our tailored Managed IT Services and Intelligent Technology Solutions can transform your retail business, driving innovation and digital transformation like never before.